THE STATION: CAROL G. FOUNTAIN WOOTEN, MA, PLLC

Insurance

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We will do our best to work with your Insurance Company, however, we cannot guarantee they will pay your claims. If Insurance denies your claim, we will work to help you pay your account.

Questions to ask your Insurance Company:
If you would like to use your health insurance, here are some important questions to answer through your company policy, website or an agent:
1. "What are my policy mental health benefits and are these sub-contracted to another insurance company?"
2. If yes, "Is my mental health deductible part of, or separate from my medical deductible?"
3. "How much of my deductible have I met this year?
4. "What is my co-pay once my deductible has been met?"
5. "How many sessions am I allowed and when does my policy year begin?"
6. "Is pre-approval or pre-certification required?"
7. If out-of-network: "What are my out-of-network benefits and what do I need to do to access them?"
9. "Is there anything else I should know about using my mental health benefits?"


Mental Health Parity Act

"The Mental Health Parity and Addiction Equity Act of 2008 (MHPAEA) requires group health plans and health insurance issuers to ensure that financial requirements (such as co-pays, deductibles) and treatment limitations (such as visit limits) applicable to mental health or substance use disorder (MH/SUD) benefits are no more restrictive than the predominant requirements or limitations applied to substantially all medical/surgical benefits.  MHPAEA supplements prior provisions under the Mental Health Parity Act of 1996 (MHPA), which required parity with respect to aggregate lifetime and annual dollar limits for mental health benefits." *
* see the Department of Labor website

More Information

  • We can provide what is called a SuperBill that includes all that you need to upload it to your insurance company's online portal or mail it in if we are not in-network with your insurance company.
  • We will describe our understanding of claim processes on our end, however, we CANNOT speak for your insurance company NOR ensure payment by them.
  • We are glad to talk about insurance and other financial needs with you at ANY time.

Location

1709 Legion Road, Suite 224
Chapel Hill, NC 27517
Click here for Telehealth Session
IN CASE OF EMERGENCY, CALL 911 OR GO TO YOUR LOCAL HOSPITAL EMERGENCY ROOM.
The information on this website is not a substitute for medical guidance, counseling,
nor any other type of healthcare.
If you are in distress, please seek immediate help.

Contact Us

Telephone and email are used only for appointment scheduling and routine messages.
Because email privacy cannot be guaranteed, please limit email communication to contact information and scheduling requests.
[email protected]
919-928-3611
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