THE STATION: CAROL G. FOUNTAIN WOOTEN, MA, PLLC

COVID-19 Response

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Updated 13 August 2021
Now is a good time in our world to be proactive and responsive rather than reactive and fearful. 


We do encourage you to continue in therapy during this time because we want to support you.   See below on how we will achieve this.

Here is what we are doing in our practice:

Some in-person sessions have the potential to resume on a case-by-case basis.  An Informed Consent form for in-person visits during a pandemic will be required to be on file before any in-person visit.

We ask that you:
  • If you are not feeling completely well OR have been exposed to someone with symptoms that could be COVID related, please stay home and request Telecare or to re-schedule.
  • Arrive on time or wait in your car until time for your visit.  Please do not enter early.
  • Wear a mask to the office and when leaving.
  • Please wash your hands upon entry to the office area.
  • You will discuss with your therapist whether or not to wear masks in session while remaining 6 feet socially distanced.

We will:
  • Stay home or utilize Telecare if we are sick or have potentially been exposed.
  • Commit to doing all in our power to mitigate infection utilizing the best information available to us and that appears reasonable to us given our setting and the reality that none of us are infection control specialists.
  • We will open the windows in our offices between appointments for good air exchange.  We do not have control over the HVAC system beyond this.  If this is a concern for you, please discuss Telecare with us.

Our Telecare portals are available to all established clients.  A Telecare Informed Consent form is required and your therapist will provide this for you.  The short version is:
  1. Please only use Telecare if you are in a private location with secured wifi.  We are committed to the same on our end.
  2. All our platforms will work on your cell phone as well as laptops, tablets, etc.  All our platforms are HIPAA-compliant.
  3. Yes, Telecare is different than being live and in person.  It took each of our clinicians time to get used to it but it is highly effective.  We will be glad to answer any questions you may have.
  4. Instructions to connect with Telecare will be provided to you by your therapist.

For up to date advice to address the virus please only go to reliable, scientific websites.  Recommended links are below:
NC Board of Licensed Clinical Mental Health Counselors COVID-19 Info
Centers for Disease Control
North Carolina Department of Health and Human Services
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  • COVID-19 Update
  • Home
  • Therapy Talk
  • LICENSES & CERTIFICATIONS
    • Certifications
    • Memberships
    • Endorsements
  • Staff
  • Contact
  • More...
    • Services
    • Costs
    • Insurance
    • Location
    • Research Studies
    • Resources
  • Blog Posts